Returns & Refunds policy

We want to ensure that you are completely satisfied with your purchase. Please read our return policy carefully to understand how we handle returns and exchanges.

1. Return Request Timeline:

- Returns must be requested within 7 days of receiving your order.

2. Conditions for Refunds:

- Refunds are only available if there is a mistake on our part, such as a wrong item or defect. The product must be returned in its original, unworn, unwashed, and unused condition with all tags attached.

3. Size Issues:

- We do not offer refunds for size-related issues. However, an exchange can be provided for the correct size if requested within the return window.

4. Clear Statement for Refund:

- To exercise your right to a refund, please provide a clear statement specifying the reason for the return, along with evidence of the issue, such as photos of the defect or wrong item received.

Return Process

1. Contact Us: Before returning your product, please email us at rabiyaumair22@gmail.com or call us at +92 321 2852155 or +92 313 2600601 to obtain the return address and further instructions.

2. Shipping the Product: The customer is responsible for the return shipping costs. Ensure the product is securely packaged. We are not responsible for any lost or damaged items during the return shipment.

3. Further Assistance: If you have any additional questions or concerns, please reach out to us via email or phone.

We appreciate your understanding and cooperation in following these guidelines to make the return process smooth for everyone involved.